Shipping policy

Shipping Policy

Thank you for shopping with WonderVault.store. We aim to deliver your orders quickly, safely, and efficiently.

1. Order Processing Time

  • Orders are typically processed within 1–3 business days
  • Orders placed on weekends or holidays will be processed on the next business day
  • During high-demand periods, processing times may be slightly delayed

2. Shipping Time

Estimated delivery times:

Location Estimated Delivery
Metro Cities 3–7 Business Days
Other Cities & Towns 5–10 Business Days
Remote Areas 7–14 Business Days

Delivery times may vary depending on courier availability and local conditions.

3. Shipping Charges

  • Free shipping may be available on selected products or minimum order values
  • Shipping charges (if applicable) will be displayed at checkout before payment

4. Order Tracking

Once your order is shipped:

  • You will receive a tracking ID via email/SMS
  • Tracking updates may take up to 24 hours to appear

5. Delayed or Lost Shipments

While we work with reliable courier partners, delays may occasionally happen due to:

  • Weather conditions
  • Courier issues
  • Festivals or high-order volumes
  • Unexpected logistical disruptions

If your order is significantly delayed, please contact our support team.

6. Incorrect Address

Customers are responsible for providing accurate shipping details.

WonderVault.store is not responsible for:

  • failed deliveries due to incorrect addresses
  • delays caused by incomplete information

Additional shipping charges may apply for re-delivery.

7. Failed Delivery Attempts

Courier partners may attempt delivery multiple times.

If the order remains undelivered due to:

  • customer unavailability
  • incorrect address
  • refusal to accept delivery

the order may be returned to us.

8. International Shipping

Currently, WonderVault.store may only ship within selected regions/countries.

International shipping availability and charges will be shown during checkout if supported.

9. Damaged Packages

If your package arrives damaged:

  • Do not discard the packaging
  • Take photos/videos immediately
  • Contact us within 48 hours of delivery

We will investigate and assist with replacement or refund options.

10. Contact Us

For shipping-related questions, contact:

WonderVault.store Support
Email: store.wonder.vault@gmail.com
Website: WonderVault.store